First Mile Traceability Intern

Better Cotton is hiring interns to support the supply chain team in verifying the sale and purchase of seed cotton between farmers and ginners. The interns will work closely with the Better Cotton Supply Chain Team at our Delhi office. The Intern will report to an India based coordinator and be responsible for dealing with telephone enquiries in a timely and professional fashion. This work entails intense training with a very steep but exciting learning curve in the initial weeks. Successful candidates will have range of skills and interests including attention to detail, excellent phone manner and the ability to capture high quality information in an efficient and timely manner.

Responsibilities

The interns are expected to perform following tasks but not limited to:

• Conduct phone calls to farmers who have sold cotton to ginners participating in the pilot project.
• Verify cotton sale transactions with farmers by following established scripts and protocols.
• Collect and accurately record critical data points from farmers during the verification calls, such as sale quantity, date, and farmer confirmation.
• Maintain clear and concise call logs documenting each interaction with a farmer.
• Escalate any issues or concerns arising during calls to the designated supervisor.
• Adhere to all data privacy and confidentiality regulations.